FAQ

Do you Travel?

How long have you been doing this?

How many photos do we get?

How do we get our photos?

Whats your turn around time?

How do we book you?

How far out do you book?

What should we wear?

FAQ

Do you Travel?

Yes, we are more than happy to travel reasonable distances to make your lasting memories. If a destination is further than 150+ miles additional travel charges may be applied.

How long have you been doing this?

We have been photographing loved ones, friends, and others for nearly a decade. In Spring of 2019, we finally decided it was time for us to further pursue our dream of professional photography and turn that dream to reality.

How many photos do we get?

The amount of photos depend on the type of session, typically for most sessions you may expect 50 to 100 finished images. However, mini sessions will be 15-25 finished images.

How do we get our photos?

All finished images will be made available on our website in our client's galleries area. An email, 4 digit passcode and any other information needed will be given for access to receive your finished images.

Whats your turn around time?

After your session, typical wait time for delivery will be 2-4 weeks. During this time, edits, and touch ups will be made. A personal Gallery will be assigned to you on our website in our clients gallery area, and also a mobile app will be assigned to your gallery for ease of viewing on your on the go smart devices.

How do we book you?

A session can be booked via our website, email at gwen@shutter-photo.com, Facebook, or by phone at 865-263-1200

How far out do you book?

Bookings are not currently being limited to a time limit, this may change in future, but as for now we would be more than happy to book your session or event at any time as long as there is ample time given to ensure that we have made time available for your special time.

What should we wear?

For best results, we recommend wearing whatever it is that you find comfortable, suits you and suits the environment of the session, whether that be seasonal, indoor/outdoor ect.